tp One would reasonably expect that if you entered a restroom at work that your private activities would be between only you and the toilet bowl. Not in our building.

A couple of months ago our restrooms were outfitted with the Kimberley-Clark Professional Toilet Paper Dispenser. It’s a fine toilet paper dispenser. Except for one thing.

Every time someone pulls paper from the rolls, something inside the dispenser shakes and shimmies so loudly, it sounds like machine-gun fire. How do we know? Our suite is located on the other side of the wall and the walls are paper thin.

What does this mean for us? Well, we get to hear every single time someone is about to …. er …. take care of the cleaning end of business. Once or twice a day wouldn’t bother me and my office mates, but our office is located next to a very popular, conveniently-located bathroom. Everybody uses it.

Yesterday I counted how many times we got to hear someone …. er …. get spring fresh. Thirty one times.

If you’re a regular reader here, you know I have issues with annoying noises and this is no different.  In fact, it’s worse than any of the other annoying noises because those aren’t attached to a private bodily function.

We’ve considered hanging a sign on the dispenser that reads: “Please pull paper gently. We can hear you.” But that will only serve to freak people out and we’re not that cruel. I decided the best thing to do is ask our Facilities Services staff to send someone over to either remove it and replace it with a quieter model.

Here’s the request I submitted:

The mens (Rm336) and ladies restroom (Rm334) toilet paper dispensers are incredibly loud. Everyone in our suite can hear whenever someone is in there. We never heard anything with the old type dispenser. It’s embarrassing to hear it all day, and so loud it disturbs our work. Hanging a sign “Please be quiet. We can hear you.” is not an option. Can they be removed, or fixed to be silenced? Thanks.

What happened today? A service repairman showed up in my office and asked “You the woman who reported a loud toilet paper dispenser?” Responding the only way I knew how to the most ridiculous question ever uttered in the English language, I said “Um. Yeah. Sorry.”

He and I then proceeded to discuss the problem at hand. I made him walk over to the kitchenette which is opposite the restrooms. I told him if he stood there for five minutes, he was sure to hear it. Every single time someone is in the bathroom, without fail, we get the noise.

I was really glad that one of my office mates, Jason, showed up to confirm to the nice man that indeed we are subjected to loud toilet paper rolling. We both explained that not only were we jarred by this loud noise, but that I could actually feel the vibrations from it under my feet if I stood near the shared wall.

That’s when he looked at us and said “It’s highly doubtful it’s the TP dispenser then.” Though it did just occur to us that it would be beyond bizarre to actually feel its vibration through the floor, we insisted we test our theory about the dispenser and MAKE it make the noise.

So off Jason went to the men’s room. “I’ll go nuts on the thing and I know you’ll hear it.”  The serviceman and I stood and waited as I grew increasingly embarrassed at having drug this guy over to our office to listen to our bathroom noise. I asked him if this was the stupidest job he ever got assigned and he said “Yeah, pretty much.”

Jason did like he said and went ballistic on the dispenser. The only problem was it didn’t sound like the noise we’ve been hearing. He ran back over and reported that it wasn’t the right noise. So I suggested it was the ladies room dispenser. Off I went to “fake pee” and do a number on the toilet paper. What I fast realized is it cannot possibly be this dispenser because you can barely get two good sheets out of the thing, much less pull down real hard so that the rollers shake and shimmy. I returned to the office deflated. “That’s not it!”

The serviceman who’d been humoring us all this time gave his assessment: “I think there’s air in the water lines. I’ll take a look.” He suspected that every time someone turned on the faucet to wash their hands, water and air ran through the lines and caused the noise. Just as we were getting over our embarrassment, we all heard THE noise. “Yep. It’s your water lines.” He rooted around in the maintenance closet, while I returned to my office with my tail between my legs. Whatever he worked on silenced the noise.

So it turns out our co-workers are not violent toilet paper grabbers after all, and we are the stupidest people on the planet. Thank God I never hung that note.

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